Terms and Conditions

Acceptance of Terms of Use

These Terms of Use govern your use of the online and mobile web site (the “Website” or, collectively, the "Websites"), and the tablet, smartphone and other applications and platforms, including but not limited to the platform https://horaceshotchicken.com/ available through third party devices, (the "Application" or, collectively, the "Applications"), owned and/or operated by DBA Horace’s Hot Fried Chicken. If you do not agree to these Terms of Use, you should not use the Websites or Applications. These Terms of Use are an ongoing contract between you and Horace’s Hot Fried Chicken and apply to your use of the Websites or Applications. These Terms of Use affect your rights and you should read them carefully.

Changes to Terms of Use

Horace’s Hot Fried Chicken reserves the right, from time to time, with or without notice to you, to change these Terms of Use (other than the arbitration provision) in our sole and absolute discretion. The most current version of the Terms of Use will supersede all previous versions.

Product Description

Please refer to the online menu for a full description of items sold.

Consumer data Privacy Policy

Privacy and Personal Information

Horace’s Hot Fried Chicken is committed to protecting the privacy of the personal information you provide us on our Websites and Applications. Any information submitted on the Websites and Applications is subject to our Privacy Policy, the terms of which are incorporated herein. Please review our Privacy Policy to understand our practices. The date of any changes to our Privacy Policy will be noted at the bottom of our Privacy Policy.

We collect the following:

Contact Data

We collect your first and last name, postal address, email address, telephone number, and other contact data.

Product Description

Please refer to the online menu for a full description of items sold.

Credentials

We collect passwords, password hints, and other information for authentication and account access. Payment Data. We collect data necessary to process your payment if you make a purchase, including your payment instrument number (such as a credit card number), the security code associated with your payment instrument.

Order Information.

We collect information about your orders and food choices.

Content

We collect the content of messages you send to us, such as feedback and product reviews you write, or questions and information you provide to customer support.

Your Account

If you use the Websites or Applications, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, smartphone or tablet, and you agree to accept responsibility for all activities that occur under your account or password. The Websites and Applications sell products to adults, who can purchase with a credit card. If you are under 18, you may use the Websites and Applications only with involvement of a parent or guardian. Horace’s Hot Fried Chicken and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Billing

Your credit card will be billed at the time the order is placed. It will appear as Horace’s Hot Fried Chicken on your billing statement.

Security

For your protection all credit card information entered into the website is encrypted.

Refund Policy

You have the ability to update or abandon your order at any time until you submit your order. However, once you complete your order, you cannot cancel it. If you desire to seek a refund for any reason, including if the products are unsatisfactory or other reasons, please contact Horace’s Hot Fried Chicken at info@horaceshotfried.com. Refunds will be handled on a case-by-case basis and is at the full discretion of Horace’s Hot Fried Chicken.

Legal restrictions

If you do not agree to these Terms, please immediately discontinue using this website.